How Does Customer Education Impact on ROI?
Customer education has the potential to impact any organization's ROI with consistent efforts & strategies in place. In the recent studies, it was found that on average companies reported a 6.2% increase in revenue whereas a 7.4% increase in customer retention led to a 6.1% decrease in customer support costs. While customer education is observed to boost marketing & sales results, it's just a matter of strategic effort that high-success companies leverage such educational strategies to outperform the average and low-scale companies in every category, by the whopping rate of 30%, in over a year or so. Customer Education can have an impact in different degrees, not limited to sales, but resulting in brand advocacy and an increase in LTV. So, after such compelling evidence, a customer-first approach is needed to boost to a 16X higher increase in customer retention/satisfaction rate.
About CXcherry CXcherry is a modern, AI-enabled, purpose-built Customer Training LMS Software Online. CXcherry Customer Training Platform is on a mission to redefine the way you onboard, engage and retain your customers. CXcherry Customer Training Software help you to accelerate your product adoption and increase customer retention through continuous customer education. Leading organizations around the world trust CXcherry customer learning platform to manage & deliver their customer training and measure the business impact of their customer experience. CXcherry Online Customer Training Platform is proud to be one of the important partners in your customer's success journey. CXcherry Customer Training LMS Software Online is used by many leading Small & Medium Enterprises, Start-up companies, Training Companies, SaaS, PaaS, and Software Product companies to train & educate their customers. It acts as the single suite for all your training needs. Some of the key benefits are1. Easy Administration 2. Intuitive User Engagement 3. Easy Content Upload 4. Built-In Certification and Assessment Engine 5. Multi-Domain Functionality 6. API Driven Third-Party Integrations 7. Data Intelligence & Reports 8. Enterprise-Grade Reliability and Security 9. Powerful Integrations with WordPress, Zoom
Contact CXcherry Address: 2603 Camino Ramon STE 200,San Ramon, CA 94582,United States Contact No: (+1) 332-232-7494 Email:
[email protected] Website: www.cxcherry.io
Follow Us Facebook Instagram LinkedIn YouTube Pinterest
